|
Introduction
With every La-Z-Boy product, you receive the
famous La-Z-Boy limited warranty; one of the best in the industry.
LIMITATIONS APPLICABLE TO ALL WARRANTIES
ALL WARRANTIES ARE TO THE ORIGINAL PURCHASER FROM AUTHORIZED DEALERS ONLY. WARRANTIES ARE NOT TRANSFERABLE.
ALL WARRANTIES ARE LIMITED TO MANUFACTURING AND MATERIAL DEFECTS THAT APPEAR UNDER NORMAL, INDOOR RESIDENTIAL USE. ADDITIONAL LIMITATIONS DESCRIBED HEREIN APPLY.
WARRANTIES ARE FOR REPAIR, REPLACEMENT, OR SUBSTITUTION ONLY, IN LA-Z-BOY’S SOLE DISCRETION. REFUNDS ARE NOT AVAILABLE.
LA-Z-BOY WILL PAY REASONABLE AND CUSTOMARY RATES FOR LABOR DURING THE PERIOD OF THE LABOR WARRANTY. THE CONSUMER WILL BE RESPONSIBLE FOR LABOR COSTS AFTER THE STATED TIME PERIOD.
THE CONSUMER IS RESPONSIBLE FOR IN-HOME INSPECTION FEES, TRANSPORTATION OF THE PRODUCT TO AND FROM THE DEALER AND TO AND FROM THE LA-Z-BOY FACTORY (MOST REPAIRS DO NOT REQUIRE RETURN TO THE FACTORY).
WARRANTIES ARE VOIDED BY EVIDENCE OF EXCESSIVE SOILING, IMPROPER CLEANING OR TREATMENT, ABUSE, OR ABNORMAL USE. WARRANTIES DO NOT APPLY TO PRODUCTS USED FOR RENTAL, BUSINESS, COMMERCIAL, INSTITUTIONAL, OR OTHER NON-RESIDENTIAL USES.
THESE WARRANTIES ARE YOUR EXCLUSIVE REMEDY AND NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, APPLY. IN NO EVENT WILL LA-Z-BOY BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, EVEN IF IT HAD REASON TO KNOW IN ADVANCE THAT SUCH DAMAGES WERE POSSIBLE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR THE LIMITATION OF DAMAGES SO THE ABOVE EXCLUSION AND LIMITATIONS MAY NOT APPLY TO YOU. IN THE EVENT THE WARRANTY EXCLUSIONS DO NOT APPLY TO YOU, THEN, WHERE LEGALLY PERMISSIBLE, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AND NO WARRANTIES APPLY AFTER THAT PERIOD.
Please review the warranty card that came with your product for warranty coverage.
|
|
Description |
Parts Coverage |
Labor Coverage |
|
Mechanism and Frame |
Decorative Show Wood Drawers |
One Year |
No Coverage |
Decorative Show Wood Legs and Arms |
One Year |
One Year |
Decorative Show Wood Trim |
One Year |
No Coverage |
Decorative Show Wood Legs (screw attachment) |
One Year |
No Coverage |
Genesis™ Mechanism |
Ten Year |
One Year |
Metal Legs |
One Year |
No Coverage |
Metal Mechanism-Complete |
Lifetime |
One Year |
Reclining Mechanism Parts |
Lifetime |
One Year |
Sleep Sofa Mechanism |
Lifetime |
One Year |
Sleep Sofa Mechanism (Signature Selects) |
Five Year |
One Year |
Springs & Spring Systems |
Lifetime |
One Year |
Swivel Base |
Lifetime |
One Year |
Wood and Metal Base |
Lifetime |
One Year |
Wood Frame Parts |
Lifetime |
One Year |
Fabric and Leather |
Fabric |
One Year (Applies to seam failure, fabric separation and nap loss only) |
One Year (Does not apply to some upholstered components) |
Leather |
One Year (Applies to manufacturing or material defects only) |
One Year (Does not apply to some upholstered components) |
Poly |
Blown Fiber |
One Year |
One Year (No coverage on loose back styles) |
Featherblend™/Featherlite™ Cushions |
Ten Year |
No Coverage |
Featherlite™ Pillows |
One Year |
No Coverage |
High Resilient Poly (4/1/95 – 12/31/1999) |
Ten Year |
No Coverage |
High Resilient Poly (8/1/92 – 3/31/95) |
Lifetime |
No Coverage |
Performance Plush High Resilient® |
Ten Year |
No Coverage |
Performance Plush HR® Ultra Flex™ |
Ten Year |
No Coverage |
Performance Plush® (Signature I & ll® as of 01/01/2000) |
Three Year |
No Coverage |
Performance Plush® Ultra Flex |
Three Year |
No Coverage |
Soy Foam Cushioning |
One Year |
One Year (No Coverage on loose seat styles) |
Standard Poly |
One Year |
One Year |
Standard Poly (loose seats) |
One Year |
No Coverage |
Standard Poly (Todd Oldham – loose seats) |
Three Year |
No Coverage |
Standard Poly (Todd Oldham-attached seats) |
Three Year |
One Year |
Tempur-Pedic™ Seat |
Three Year |
One Year |
Ultra Down |
Ten Year |
No Coverage |
Ultra Plush |
One Year |
One Year |
Mattresses |
Deluxe Mattress |
Three Year |
No Coverage |
SlumberAir™ Bladder |
Five Year |
No Coverage |
SlumberAir™ Mattress |
Five Year |
No Coverage |
Supreme Comfort™ Mattress (Signature Selects) |
Three Year |
No Coverage |
Supreme Comfort™ Mattress |
Five Year |
No Coverage |
Supreme Comfort Plus™ Mattress |
Seven Year |
No Coverage |
Miscellaneous |
Casters (8/1998 and after) |
Lifetime |
No Coverage |
Casters (prior to 8/1998) |
Twenty-Five Year |
No Coverage |
Drawers |
One Year |
No Coverage |
Plastic Components (Trays, Cup Holders) |
One Year |
One Year |
SlumberAir™ Motor |
One Year |
No Coverage |
SlumberAir™ Valve |
Five Year |
No Coverage |
Telephones |
One Year |
No Coverage |
Thermo Electric Cooler |
One Year |
No Coverage |
Electrical |
Electrical Systems/Motors (Excludes SlumberAir™ Motor) |
Three Year |
One Year |
Transformers |
Three Year |
No Coverage |
Warming Pad |
Three Year |
No Coverage |
|
Product With Specific Warranty |
4PL / 4PR / 4PM / 4PN / 4PP – 482 Power Home Theater |
Cup Holders and Trays |
One Year |
No Coverage |
Frame/Springs |
Lifetime |
One Year |
Motor/Electrical System |
Three Year |
One Year |
Reclining Mechanism |
Five Year |
One Year |
Standard Poly |
One Year |
One Year |
10P & 1PA Power Recliners |
Frame & Back Springs |
Lifetime |
One Year |
Motor/Electrical System |
Three Year |
One Year |
Reclining Mechanism/Seat with Springs/Base |
Ten Year |
One Year |
Standard Poly |
One Year |
One Year |
Tempur-Pedic™ Seat |
Three Year |
One Year |
10C / 15C / 30C / 32C Power Ease™ Recliner |
Frame & Springs |
Lifetime |
One Year |
Mechanism |
Five Year |
One Year |
Motor/Electrical System |
Three Year |
One Year |
Standard Poly |
One Year |
One Year |
25P Low Profile Power Recliner |
Frame & Back Springs |
Lifetime |
One Year |
Motor/Electrical Systems |
Three Year |
One Year |
Reclining Mechanism/Seat Springs |
Five Year |
One Year |
Standard Poly |
One Year |
One Year |
1A1, 1B1, 01E, 01F, 1E1, 1F1 AirSpa® and AirFlex™ Massage Recliners |
Electrical System |
Three Year |
One Year |
Frame & Springs |
Lifetime |
One Year |
Mechanism |
Lifetime |
One Year |
Standard Poly |
One Year |
One Year |
01M, 01N, 1M6, 1N6, 1M1, 1N1 La-Z-Touch® Massage Recliners |
Electrical System |
Three Year |
One Year |
Frame & Springs |
Lifetime |
One Year |
Mechanism |
Lifetime |
One Year |
Standard Poly |
One Year |
One Year |
01L / 1L6 / 1LL / 1LM Lift With Massage & Heat |
Frame & Back Springs |
Lifetime |
One Year |
Lift Mechanism/Seat Springs/Base |
Three Year |
One Year |
Motor/Electrical Systems |
Three Year |
One Year |
Standard Poly |
One Year |
One Year |
1LH Luxury Lift® Chair With Heat |
Frame & Back Springs |
Lifetime |
One Year |
Lift Mechanism/Seat Springs/Base |
Three Year |
One Year |
Motor/Electrical Systems |
Three Year |
One Year |
Standard Poly |
One Year |
One Year |
Warming Pad |
Three Year |
No Coverage |
01L598 Luxury Lift® Chair |
Mechanism/Frame/Springs/Base |
Lifetime |
One Year |
Motor/Electrical Systems |
Three Year |
One Year |
01L597 Luxury Lift® Chair |
Mechanism/Frame/Springs |
Five Year |
One Year |
Motor/Electrical Systems |
Three Year |
One Year |
310/340/380325, 310/340/380493, 031/034/038319, 031/034/038349, 34D/34E/34M349 Genesis™ Mechanism |
Mechanism |
Ten Year |
One Year |
23D, 29D and 24D Designers Choice Chairs and Ottoman |
Wood Frame |
Five Year |
One Year |
Todd Oldham by La-Z-Boy |
Accessory Product |
No Coverage |
No Coverage |
Occasional Product |
One Year |
One Year |
027/27C/27T Silhouette Collection |
Mechanism |
Ten Year |
One Year |
Metal Frame |
Ten Year |
One Year |
Standard Molded Poly |
Five Year |
No Coverage |
Wood Parts |
Five Year |
One Year |
573 Web TV Recliner |
Converter/Keyboard Warranted by Sony |
One Year |
No Coverage |
Electrical Outlet/AC Adaptor |
Three Year |
No Coverage |
Plastic Table |
One Year |
No Coverage |
Warranty Information (For product that was purchased prior to August 1, 1992.) |
Classic (Hi-Leg) Mechanism |
Three Year |
Three Year |
Electrical Systems |
Three Year |
Three Year |
Fabric/Leather/Vinyl |
No Coverage |
No Coverage |
Magi-Coil Innerspring Seats |
Ten Year |
No Coverage |
Reclining Mechanism/Metal Parts |
Lifetime |
Lifetime |
Sleeper Mechanisms |
Between 1976 & 1980 |
Lifetime |
Lifetime Labor |
December 1980 – April 1984 |
Twenty-five Year |
Twenty-five Year |
May 1984 – July 1992 |
Five Year |
Five Year |
Sofa Deck Frames |
Ten Year |
Ten Year |
Springs & Spring Systems |
Two Year |
Two Year |
Swivel Rocker Mechanism |
Two Year |
Two Year |
Wood Frame & Base |
Two Year |
Two Year |
Product With Specific Warranty (For product that was purchased prior to August 1, 1992.) |
01L424 and 01L507 Luxury Lift Chairs |
Frame |
Five Year |
Five Year |
Mechanism |
Five Year |
Five Year |
Springs |
Five Year |
Five Year |
Burris Product |
Fabric |
No Coverage |
No Coverage |
Frame and Springs (1986 and after) |
Two Year |
Two Year |
Frame and Springs (product purchased 1983-1985) |
One Year |
One Year |
Mechanism (prior to 1983 and after 1985) |
Three Year |
Three Year |
Mechanism (product purchased 1983-1985) |
Lifetime |
Lifetime |
Poly (1986 and after attached cushions) |
No Coverage |
No Coverage |
Poly (1986 and after for loose seat cushions) |
Five Year |
No Coverage |
Poly (product purchased 1983 – 1985) |
One Year |
One Year |